Pettivo

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Privacy Policy

www.pettivo.com is concerned about the privacy of the users of its website located at https://www.pettivo.com and has provided this privacy policy which explains what personal information we collect from your visit to our Website, and how we protect your information that you provide to us on our Website visit. You can be assured that pettivo.com will use such information sensibly and carefully, and only in accordance with this privacy statement. We maintain compliance with the highest standards of website privacy, so our visitors/Customers can feel secure while placing orders on our Website or on WhatsApp/email etc. Any information that you provide to pettivo.com is subject to our Privacy Policy.

  1. Personal information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, places an order and in connection with other activities, services, features or resources we make available on our Site. Users either on call or on email/WhatsApp may be asked for, name, email address, phone number, shipping address etc. We will collect personal information from Users only if they knowingly submit such information to us by their choice. Users can always refuse to supply any personal information as per their wish.

Users must ensure to provide us with the accurate, complete and up to date Information. This will allow us to contact users for further correspondences with respect to order/query made by the users at pettivo.com. We would not be responsible for any inaccurate information provided by the user, which may affect their shopping experience with us later.

Personal Information provided by the users will be kept confidential to the maximum possible extent and will be used to support user’s relationship with the Company, to notify the user of the order status they have placed, the time required for order processing, to clarify any discrepancies which may arise on placement of an order, and other related functions provided by the Company.

By using our Site and its services, User agrees and also acknowledges that with respect to certain activities, Information provided by them may be used by trusted third party vendors or agents of Company such as credit card processors, web hosting providers, communication services, and web analytic providers etc to help facilitate us in providing certain functions.

  1. Non-personal identification information

Any information that does not reveal user’s specific identity, such as, browser information, information collected through Cookies (defined below), computer type, pixel tags and other technologies, demographic information, etc. comes under this category. Our Site gathers some information automatically when a user visits the URL of the Site and stores it in log files. When the user uses our site & services, we may collect certain required information about the user’s computer to facilitate, evaluate and verify use of the Site & its services.

  1. Web browser cookies

Cookies are pieces of information that are stored on a User’s PC when the User accesses a Website for record-keeping purposes and sometimes to track information about them. Our Site may use “cookies” to enhance User experience. Once you leave our Site, these cookies expire. Cookies do not collect personal information about the user.

  1. Information protection

At pettivo.com all your personal information which you share is secure with us. As our company does not sell, rent or share Your Personal Information with third parties or non-affiliated companies except to provide the services you have requested.

To prevent unauthorized access, we have put in place the latest high standard security technology. We store your personal information on the computer servers placed in a secure environment. Even though we have taken significant steps to protect your personally identifiable information, no company, including our Website, can fully eliminate security risks associated with Personal Information.

  1. Advertisements

Some of the advertisements you see on our Site are delivered by third parties, these third parties may collect information about you and your online activities through cookies, web beacons, and other technologies to understand your interests and to deliver you advertisements on your interests.

Please remember that the Company does not have access to, or control over, the information these third parties may collect so this privacy policy does not cover the use of cookies by any advertisers.

  1. Acceptance of the Privacy Policy

By using our Site & its services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

  1. 7Privacy policy change

We will make our best efforts to inform you of any important changes by email, call, message on the WhatsApp. However, it is your responsibility to check the Policy regularly to ensure that you agree with it.

Contact Us

If you have any question, issue, a complaint regarding any of our Services, privacy policy, terms & condition or any other information given on our website, please contact our customer service team at petcare@pettivo.com

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